Upon booking you are agreeing to the value of your quote and the Terms and Conditions below. Any increase in order will be subject to the same Terms.

The prices given in any quotation are based on current market prices and may vary in costs and availability. Prices are subject to change should you wish to change the style, floral materials or scale of any designs.

A non-refundable 25% booking fee is required to secure the date and confirms the services to be provided. The non-refundable booking fee is deductible from the final balance. The fee is payable to the bank account below. You will be sent a confirmation once this has been paid.

Balance is payable 1 month prior to the event by bank transfer to

A Floral Story:

Account: 16994384

Sort Code: 04-06-05

Your flowers are pre-ordered up to one month before your wedding day, as such you have up until one month prior to the wedding to make any changes required known. Changes that are required after this may be subjected to additional fees and may not be possible depending on the scale of change. Due to the living nature of fresh flowers and foliage, there may be occasions where particular varieties are not available or readily sourced. We will always try our absolute best to obtain the desired products, sometimes it is just not possible to source particular varieties. All fresh flowers and foliage are subject to availability and high-quality assessment before being used within your wedding flowers. If a particular flower is unavailable, we reserve the right to use similar flowers of the same quality and value.

A Floral Story cannot be held responsible for non delivery in extreme weather or acts beyond our control.

It is the responsibility of the individual in receipt of this quote- the client- to ensure that all products lent by/from us are returned in the same condition as when they were delivered. Damage includes but is not limited to breakages, cracks, stains or burns. The client will be responsible for covering the cost of any repairs or replacements.

Balances due must be paid at least one month before the agreed delivery date.

Cancellation/ Postponement charges. From booking until 6 months prior to event = loss of booking fee

3-6 months prior to event = 50% of balance and full booking fee

1-3 months = 75% of balance and full booking fee

Up to 1 month = 100% of total quoted amount.

Cancellation Insurance: We strongly recommend that you seek wedding cancellation insurance from a reputable provider in order to cover any loss of deposit or incurred cancellation fees.

Venue flower arrangements will not be collected by us unless otherwise agreed. We reserve the right to make a charge if there is a significant change to the agreed distance.

Delivery mileage is worked out using Google Maps and charged at HMRC standard rate of 45p per mile.

We reserve the right to photograph and reproduce pictures of our work for marketing purposes. If you do not want us to use your pictures, please let us know at the time of booking.

Brexit

**The uncertainty surrounding the international trading negotiations relating to the UK’s departure from the EU may impact upon the prices of flowers, foliage and items sourced and purchased via Dutch Flower auctions. This means that the price on this quotation may increase. We have calculated this quotation based on today’s prices, however we have no way of knowing what the prices will be in the future. If there are any changes, we will discuss them with you before going ahead.

COVID-19/ Energy Costs

**All quotes are calculated based on current market prices. The economical effects of COVID-19 pandemic are not included. As such, this may mean that wholesale prices increase over time as the effects of COVID-19 pandemic are revealed. A Floral Story will discuss any changes to prices with the client, before going ahead. A Floral Story cannot be held responsible for any changes in: flower availability, prices due to COVID-19 or any other pandemic. Non delivery or fulfilment of any older due to any pandemic or Government advice is not the responsibility of A Floral Story.

**Booking fee (25% of quotation) payment is deemed acceptance of our Terms.